Terms And Condition For Sale
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OWNERSHIP OF GOODS
Title to the goods shall not pass to the Purchaser, until the Supplier has received payment in full for the said goods and services. The Supplier’s responsibility for goods ends upon the Purchaser (or his nominated freight agent) receiving the goods (see Freight and Insurance).
FREIGHT AND INSURANCE
All goods are delivered ex-warehouse F.O.B. Delivery of the said goods to the Purchaser’s agent, carrier or representative shall constitute delivery to the purchaser: risk in the goods (lost in transit/damage) shall pass to the purchaser at this point.
FREIGHT COSTS AND IN-TRANSIT INSURANCE ARE RESPONSIBILITY OF THE PURCHASER AND ARE EXCLUDED FROM PRICE OF THE GOODS SOLD. Please nominate a carrier when ordering and advise if insurance is required. If the purchaser requests the freight to be arranged, the freight company chosen will be at Swift Exhaust discretion. This cost can be charged on the invoice at the Purchaser’s request.
CREDIT RETURNS
It is the customer’s responsibility to check they have been sent the correct parts before installing.
A credit request must accompany any returned goods before they will be accepted for credit. A credit request number is obtained by phoning SWIFT EXHAUST, and this number must be quoted on all documents relating to this return. All products must be returned AS NEW, undamaged, complete and in original packaging. Freight both ways is the responsibility of Purchaser. All shipping and handling fees are non-refundable. A 15% RESTOCKING FEE WILL APPLY TO ALL RETURNS. No goods will be received for credit after 14 days.
ACCOUNT ADMINISTRATION
Non-Transactional accounts may incur an administration fee for upkeep of the account.
REPLACEMENT WARRANTY
EXHAUSTS WARRANTY – Engine Pipes, Mufflers & Tail Pipes
SWIFT EXHAUST will repair or replace any engine pipe, muffler & tail pipe returned to them within the specified 12 month warranty period by the original purchasing consumer should the product be found to be defective in materials or workmanship, subject to the following conditions: (Warranty Excludes Taxis, Hire Cars, Courier/Delivery & Mining vehicles)
1 If the part has been damaged by misuse, accident, improper installation or application or operation, lack of maintenance or any cause beyond the control of SWIFT EXHAUST, or corroded due to exceptional circumstances, the warranty becomes null and void. This warranty does not apply to any additions such as chrome extension pipes, brackets, hangers, gaskets, clamps, bellow flex or sealants.
2 Parts deemed not faulty or not a warranty will be returned at the purchases expense.
3 SWIFT EXHAUST will not be responsible for any cost in the condition with freight or postage, or for the expenditure necessary to dismantle the exhaust system, replace the part in the position and/ or re-assemble or alterations or adjustments made in relation to fitment of the systems supplied by Swift Industries.
4 The claim for warranty will not be accepted unless it is accompanied by proof of purchase confirming date and place of purchase.
5 The benefits conferred by this warranty are in addition to all other rights or remedies in respect of the product which the consumer has under the Trade Practices Act and any similar State or Territory Laws.
6 “The Seller shall not be liable for any claims, loss or expense of any nature whatsoever upon delivery once the products have been fixed, or otherwise there shall be deemed to have been complete and unqualified acceptance of the products. The Seller will not admit any liability whatsoever which would exceed the cost of replacement of the subject goods and shall not in any event be liable for any contingent or indirect special or punitive damages arising in any way whatsoever in relation thereto, and the Buyer acknowledges that this is an express condition and limitation of liability and agrees to limit any claim accordingly. No other term, condition, warranty, representation, agreement or understanding of any nature whatsoever express or implied in any claim accordingly. No other term, condition, warranty, representation, agreement or understanding of any nature whatsoever express or implied in any way extending to or otherwise relating to or binding on the Seller in relation to such Sale other than these terms and any term or other terms which the Seller agrees in writing to be found by is made or given.”
DPF WARRANTY
Swift Exhaust Diesel Particulate Filters (DPF)are covered by a structural 12 month limited warranty. As the name suggests this is a filter and has to be serviced and replaced from time to time. (Warranty Excludes Taxis, Hire Cars, Courier/Delivery & Mining vehicles) A warranty claim may be rejected for the following reasons:
- Blockage, accident damage, obstructions (exhaust paste, oil or anti-freeze)
- Using oil other than specified by the manufacturer
- Failure to immediately follow the manufacturers’ instructions when the DPF warning light illuminates
- For vehicles using an additive to assist in the regeneration process and this additive was not used
- All engine and/or electrical faults that caused the original DPF to fail are not rectified
- Failure to follow the manufacturers’ guidelines for resetting the ECU & performing a forced regeneration when installing the new DPF
- Sensors, Gaskets & Mountings were not replaced at the time of fitting the new DPF
- Failure to operate the manufacturers’ latest Engine Management Software
FAILURE TO FOLLOW THE ABOVE WILL VOID WARRANTY
CATALYTIC CONVERTER WARRANTY
All Swift Exhaust Catalytic Converters are covered by a structural 12 month limited warranty and 1 month limited warranty for P0420 & P0430 codes. The Catalytic Converter Monolith (either metallic or ceramic) is not covered by warranty. (Warranty Excludes Taxis, Hire Cars, Courier/Delivery & Mining vehicles) A warranty claim may be rejected for the following reasons:
- Blockage, Meltdown, accident damage, obstructions (exhaust paste, oil or anti-freeze)
- Using oil other than specified by the manufacturer
- All engine and/or electrical faults that caused the original Catalytic Converter to fail are not rectified
- Oxygen Sensors, Gaskets & Mountings were not replaced at the time of fitting the new Catalytic Converter
- Failure to operate the manufacturers’ latest Engine Management Software
- Incorrect Catalytic Converter installed
- The Catalytic Converter was modified in any way
FAILURE TO FOLLOW THE ABOVE WILL VOID WARRANTY
TOWING MIRROR WARRANTY
SWIFT EXHAUST will repair or replace any Towing Mirror returned to them within the specified 24 month warranty period by the original purchasing consumer should the product be found to be defective in materials or workmanship, subject to the following conditions: (Warranty Excludes Taxis, Hire Cars, Courier/Delivery & Mining vehicles)
1 If the part has been damaged by misuse, accident, improper installation or application or operation, lack of maintenance or any cause beyond the control of SWIFT EXHAUST, or corroded due to exceptional circumstances, the warranty becomes null and void.
2 Parts deemed not faulty or not a warranty will be returned at the purchases expense.
3 SWIFT EXHAUST will not be responsible for any cost in the condition with freight or postage, or for the expenditure necessary to dismantle the Towing mirrors, replace the part in the position and/ or re-assemble.
4 The claim for warranty will not be accepted unless it is accompanied by proof of purchase confirming date and place of purchase.
5 The benefits conferred by this warranty are in addition to all other rights or remedies in respect of the product which the consumer has under the Trade Practices Act and any similar State or Territory Laws.
6 “The Seller shall not be liable for any claims, loss or expense of any nature whatsoever upon delivery once the products have been fixed, or otherwise there shall be deemed to have been complete and unqualified acceptance of the products. The Seller will not admit any liability whatsoever which would exceed the cost of replacement of the subject goods and shall not in any event be liable for any contingent or indirect special or punitive damages arising in any way whatsoever in relation thereto, and the Buyer acknowledges that this is an express condition and limitation of liability and agrees to limit any claim accordingly. No other term, condition, warranty, representation, agreement or understanding of any nature whatsoever express or implied in any claim accordingly. No other term, condition, warranty, representation, agreement or understanding of any nature whatsoever express or implied in any way extending to or otherwise relating to or binding on the Seller in relation to such Sale other than these terms and any term or other terms which the Seller agrees in writing to be found by is made or given.”